|
Not sure how our Travel Consultants can help you? Read below to find out what one satisfied Travel Time client thinks ...
----------------------------
From: Brent S.
Sent: May 16, 2010 5:13 PM
To: Terri Jo Lennox
Subject: Update
It's 12:15am here and I just checked the web site and the flight tomorrow is cancelled! Airport is now closed from 1:00am to 7am. What should I do now? B
-----------------------------
From: Terri Jo Lennox
To: Brent S.
Sent: Sun May 16 20:06:41 2010
Subject: RE: Update
Brent ...
You are rebooked on the flights - as originally ticketed (same flights and times). Your seats have been assigned.
I will follow up with you in the morning. If anything changes, I will advise - or you can go online to obtain the latest flight status and information. Thanks ... /tjl
-----------------------------
From: Brent S.
Sent: May 17, 2010 2:10 AM
To: Terri Jo Lennox
Subject: Re: Update
TJ, just waking up and got your note. Thanks so much for that and we'll keep our fingers crossed for tomorrow. I'll watch the web site during the day, and thanks again for everything. B
-----------------------------
From: Terri Jo Lennox
Sent: Mon May 17 17:11:51 2010
Subject: RE: Update
Hi Brent … it is just after 5PM in Calgary – your flight is showing on time and departing as scheduled tomorrow - and it is currently available for online check in if you wish. I will check the flight once more this evening and then again first thing in the AM but hopefully you will be on your way by then. If you need anything further prior to that or your flight is suddenly cancelled, please call me on my cell. /tjl
----------------------------
From: Brent S.
Sent: May 18, 2010 1:31 AM
To: Terri Jo Lennox
Subject: Re: Flights
TJ, this morning they're still showing on time so I expect we'll be fine.
Thanks again so much for helping, and it is yet another example of why it's best to use a great agent for this kind of trip (and I'd be happy to be quoted any time by the way!). B
-----------------------------
From: Terri Jo Lennox
Sent: May 18, 2010 7:53 AM
Subject: RE: Flights
Thanks Brent … flight is now in the air – left about 7 minutes late but you should be at your destination by 5pm tonight … /tjl
|