Hello Brenda (Baer) ...
Having the trip of a lifetime. Lisbon was amazing. Have already seen 3 castles, a fortress, 2 cathedrals and a monastery. Rental car is awesome, and they gave us a free diesel upgrade. Drove to the Sagres Fortress yesterday and stopped for lunch in Lagos on our way back, loved it.
Off to Silves Castle tomorrow.
Thanks again for everything. Really appreciate you helping us make this trip really special.
— Paul & Gillian ~ Kelowna
Hi Julie ...
We want to thank you for all of the time and insights you shared with us in planning our vacation. We had the absolute best time. The excursions were fantastic - both accommodations were great for different reasons - the hotel in Dubrovnik served as the perfect place to relax and lay out by the pool. You couldn’t have found a better view! And the hotel in Sorrento was perfectly located, with a beautiful breakfast and amazing service.

Many thanks. We will be sure to share our great experience with Travel Time with friends and family.
— Dana & Sean - Calgary, AB
Hi Heike,
Well we made it back to Mesa, AZ last Wednesday. Everything went really well. The cruise was fantastic. We have to say that we certainly preferred the small group tour excursions in Australia that you arranged for us vs. the larger coach tour excursions with the cruise.
We were very impressed with the itinerary you prepared for us. We would reconfirm our shuttles & tours & everything was always good. It was an absolutely beautiful trip! Thank you for making it so seamless!
— Ray & Dolores - West Kelowna, BC
Terri Jo - A late but MASSIVE Thank You!
Sarah and I can’t thank you enough for all the time and effort you put into making our wedding in Italy amazing. The villa was a beautiful location and the owners/staff were phenomenal. Our guests had a great time and as you can imagine they are still talking about the trip.
Thank you so much for making this moment for us and our 26 other guests so special.
— Pete and Sarah ~ Seattle, WA

Hi Julie,
It was an incredible trip and we are so grateful to you for planning it! The private transfers were so helpful; they made it very easy, stress-free and allowed us to go on so many more adventures. The private tours that you set up were all excellent - the guides were professional, helpful, and very knowledgeable.
We appreciated the small touches, such as when champagne was delivered to our room, our breakfast was in a box ready for us to go to the airport, and we received a room upgrade in Dubrovnik. Very lovely!
Being on the Splendid boat was an awesome experience. Jumping off the back of the boat into the sea was a highlight. It let us visit many islands too which was great. All of the countries were incredible! We loved every minute of it.
Overall it was the best trip of our life and we are very thankful! We want to potentially do a trip next year - London, Paris, Germany - and will certainly reconnect with you!
Thanks for everything!
— Kyla & Christian ~ Waterloo, ON
Hi Terri Jo,
Thank you, we had an amazing time.
Iceland is a beautiful country, spectacular scenery, clean and safe. Our guide was fun and knowledgeable - we saw everything. There was a good deal of opportunity for walks, hikes, etc. Whale watching and the glacier hike were amazing and definitely a must. Our “ring” tour went around the entire island. Most people don’t visit the north and east coast, but I enjoyed those areas the most. It was a great idea to go to Blue Lagoon on the first day as you suggested - thoroughly enjoyed the soak and the Prosecco! All of the guest houses were clean and the food options were delicious. They usually serve buffet style, lots of fish, soups, homemade breads, fruit and veggies. I would definitely recommend to others.
— Christine ~ Ontario
Hello Heike,
We are off to Greece now and wanted to report back that our hotel was wonderful, couldn’t have been more central, great breaky, helpful staff and the most amazing view overlooking a canal where the gondolas left from. Also, our tour was exceptional, very lively and knowledgeable guide Susan. Can’t thank you enough for your expertise, Venice exceeded our expectations.
Ciao ...
— Michelle & Alexa ~ Kelowna, BC
Hello Terri Jo,
We got back home last night from another fabulous trip. Thank you for your expertise and the personal attention that we get from you. We are so grateful for you and putting our vacation time and dollars in your care is never a worry.
The trip was enormously wonderful, every transfer and every detail was smooth and seamless.
Thank you again for everything. I will continue to sing the Travel Time praises to all my friends and contacts!
— Jeni and John ~ Ottawa, ON
Hi Terri Jo
I had a wonderful time, the trip was fantastic!
Paris was beautiful and I can’t put into words how magnificent Italy was, I will cherish my trip forever. I can’t thank you enough for arranging this all for me in such a short time frame.
I will definitely recommend you … and foresee me doing another tour in the near future.
Thank you!
— Sandra ~Calgary, AB

Hi Colleen,
We were just about to email you. Thank you so much, our trip was fantastic.
You are the best travel agent we have ever had, tell your boss we think you should get a raise!!!
Everything went smoothly and was so well planned. The train exceeded our expectations and the cruise was beautiful.
You must come over here - we’d love to show you Portugal.
Thanks again for a wonderful holiday!
— Tim and Liz ~ Portugal
Hi Gillian
Thanks so much for your voicemail!
The trip was excellent and worked smoothly – we ended up staying an extra night at the Hilton at Myrtle Beach because it was so nice there. The other two hotels were comfy and clean – no complaints at all – the flights worked out great, just a small delay on our last flight from Van to Kelowna on Sunday.
Thank you for all your hard work – the trip couldn’t have gone better.
— Leen & Julie ~ Lake Country, BC
Brenda (Baer),
I appreciate your time and detailed responses....they certainly are helping me make planning easier.
In the past, I have booked and planned all my own travel. You are certainly opening my eyes to the benefits of using a travel agent!
— Tess - Brechin, ON
Thank you again, Luana ...
We had a wonderful trip to New Orleans. I’m not one who usually goes through a travel agent to plan a trip, but I certainly will in the future! You made all of our planning so incredibly easy. You gave us some great suggestions for accommodations, food, tours, etc., all of which we found very helpful. I fully trusted the bookings that you did on our behalf, and everything worked out beautifully.
— Collette - Summerland, BC
Good morning Heike;
My quick thoughts when thinking of you and your service to date:
- professional
- knowledgeable
- prompt & thorough replies to my email inquiries
- going the extra mile (arranging shuttle services)
- sleuths out all options to ensure best value for my money for flight arrangements
- busy but for sure manages to stay on top of things re my needs
- organized
- pays attention to details
- so appreciate her availability during trips
Thanks so very much!
— Barb - West Kelowna, BC
Hola Terri Jo!
The whole trip (to Huatulco) turned out fantastic and the kids had such an amazing time— Everything went very smoothly - Our room was so perfect!
The staff … were outstanding, the resorts and beaches so clean. All in all it was a perfect trip and we had an absolutely lovely time.
Thanks so much for all your help!
— Sharon and Gene - Cochrane, AB
Hi Heike ...

First of all, Trent and I just want to say thank you so very much for not only your special gifts but for ALL the work you did to arrange this incredible experience for us! Everything went so smoothly without a fuss and it was so nice not to worry about anything! It seriously was an incredible experience and we cannot thank you enough!!

Disney was a great experience. For us and the kids. The staff and everything about Disney was just amazing! The cruise – WOW! Amazing! Especially after running around for 3 days at Disneyworld ha ha!!

We will be SURE to book with you again!! As well as I will be sending people your way if anyone asks!! You truly made our experience unforgettable!!!
— Trent, Trisha, Kennedy & Paityn ~ Kelowna, BC
Hello Luana,
We had a wonderful vacation in Italy - absolutely everything went well. We loved our accommodations. Each room was unique and special in its own way and we were well taken care of. We noticed that detailed thought was put into each location as they were all in great areas; easy to get to and close to the main sights. All our guides and drivers were very helpful and interesting.

Luana, thank you for organizing this for us. It really was great and we know we wouldn’t have had near the experience without your help. We weren’t disappointed with anything and will absolutely recommend your services to anyone.
Our trip was fabulous, thanks again for everything.
With appreciation,
— Mike and Lorna - Red Deer, AB
Dear Brenda (Baer),

Your work on the trip (Lorraine’s Mighty French 60th) to France for the girls was absolutely nonpareils. Thanks to you they had a memorable trip that will be with them forever.
I will add my thanks as well for your continuing invaluable assistance.
— John & Edna ~ Creston, BC
Hi Terri Jo & Happy New Year!
Just wanted to reach out to thank you and to let you know what an amazing holiday we had in Barbados. We loved the resort - the size, location, food, services and people were all amazing. The room was great for our family of 4, and the food at the resort was positively fantastic. The beach was beautiful and the surrounding area had so much to offer. All of the travel arrangements and connections went smoothly.
Wanted to let you know that you really hit the nail on the head for our family on this one. We will be in touch for our future travel needs! Thanks again for all of your work on our behalf!
— Susan & Family ~ Alton, ON
Thank you Julie ...
We had an amazing time. The house was huge and the children and grandchildren had lots of room upstairs. We were fortunate with the weather, only one day of rain. Naturally Disney was very crowded so the cool weather was welcome.

Thank you for helping me make this a holiday everyone will remember forever and for the last minute rescue you carried out.
— Jan ~ Calgary, AB
Hi Luana
I think I can speak for us all when I say trip was fantastic - and thank you for the wine!
The hotel was very good. The breakfast was excellent and the common areas were really nice. I would definitely stay there again, and would recommend it to others.
The private arrangements that you made with Simon were top notch - the guides were fantastic and we really enjoyed all the various activities/tours.
The trip was certainly a success!
— DME- Red Deer, AB
We recently experienced a trip of a lifetime - 28 days in Australia! Every day was full of adventure and it all went perfectly thanks to Heike’s planning and attention to the details. She is dedicated to her clients and helps them to fulfill their travel dreams.
We strongly recommend Heike to anyone wanting to fulfill their travel dreams!
— Sylvia & Pat, Kelowna BC
I hope this Christmas finds you in good health and looking forward to the new year. Anne and I appreciate all of the hard work you’ve done arranging our various trips. We really enjoy travelling and the impeccable arrangements you’ve always made for us has resulted very stress free vacations. New Zealand is coming up and we’re very excited about this next trip.
— Dave & Anne Dean, Calgary AB
Hi Luana,
Just thought I would thank you for the wonderful vacation - we all had a great time and the resort was awesome! I will know who to contact next time we are want to plan a trip!
— Hollie - Red Deer, AB


Once again, we have returned from St. Lucia grateful for all the help you put into making this another awesome vacation.  Everything went so smoothly with our flights, overnight hotels, airport transfers and resorts on the Island.  We’ve lost count of the number of trips  you have booked for us and each time we really appreciate how efficiently and professionally you handle our arrangements.  Can’t wait for our next adventure!

— Collin & Paula, Kelowna, BC

I wanted to thank you for all your help planning our journey to France and Italy…everything worked out really well … Italy was amazing ... the guides were far more than I expected … the hotels selected were exceptional! All the transfers worked very well … all in all no complaints and a bunch of new memories!!
— Dave & Jennifer ~ Calgary, AB
Our trip was fabulous Luana!!
Thank you so much for planning it with us. It really will go down as one of our great memories and experiences!
— Vanessa - Calgary, AB
Terri Jo
Thank you so much for helping us plan such a wonderful honeymoon, we had a fantastic time.
The safaris in Africa were incredible. We could not have asked for a better guide - knowledgeable, accommodating and friendly! Thank you again for everything! It was wonderful.
We can’t wait to start planning our next trip!
— Sarah & Connor ~ Dundas, ON
Well, we had the most amazing time, thank you!
The hotel and park were fantastic and the kids just loved every minute of it.
Thank you so much for organising, and for the Disney map, Disney ears and for the card.
All much appreciated!
— Liz, Greg, Max & Rebecca ~ Calgary, AB
Hi Luana
It was a fantastic trip, thanks again so very much for working extra hard and pulling some strings to get us there!!!
— Megan - Red Deer, AB
Terri Jo,
Thanks for your email; our trip was AMAZING!
The resort was awesome! The room was perfect; nice little kitchenette so we could prepare our own breakfast and snacks, as well as a washer and dryer. Clean rooms, quiet, great housekeeping etc. Absolutely no complaints, loved everything about the resort. Pools were clean, and they host a lovely little cocktail party each Tuesday which we attended once.
Grace Bay was beautiful beyond words! Couldn’t even open my book the first day on the beach as I couldn’t take my eyes off the ocean!
Thank you for setting up all of the arrangements for us, we very much appreciate it. All in all it was an amazing trip, and we are already missing the island and the people terribly!
— Debbie and Dave ~ Calgary, AB

Travel Time (Kelowna) planned an amazing Maritime 30th Anniversary Trip for us last year. We did not want to go on an organized tour yet found the internet completely flooded by hundreds of attractions and activities for the area. Travel time navigated all of that. They put together an “all-star” itinerary and the pace was perfect. They nailed the right balance of driving time, downtime and adventure. Five stars, I cannot recommend highly enough!
— Susanne & Dennis - Kelowna, BC
We did not buy CANCELLATION Insurance; bought trip interruption insurance which only covered us once we left for the airport. Lesson learned!

Once I told Luana of our unfortunate medical situation and the potential loss of $4,400 Luana took over. She contacted her supplier reps expressing great empathy for our situation, and continued to pursue them asking for their help given our health situation. All the time knowing we did not take the cancellation insurance she recommended, and that we were facing a $4,400 loss.

Luana continued to pursue matters and with a letter from the doctor they made an “exception” and covered all losses. All because of Luana!

Thought you should know how hard she fought for us and the empathy both she and the suppliers showed, given our unfortunate health scare.

World class people and world class organizations.
— Bruce & Beverly - Calgary, AB
Hi Terri Jo,
We’re back from Italy and … I just wanted to say on behalf of both of us that we both agreed that this has been the best vacation we have ever been on and that is largely due to your efforts in finding and arranging these amazing experiences for us.

Thank you SO MUCH for your work and planning, we really appreciate it.
— Sean & Karen ~ Seattle, WA
Travel Time clients that recently disembarked “Regent Explorer” in London, UK left some items in their suite. Travel Time contacted Regent Guest Relations on behalf of our clients; the items were located and sent to the clients via Fedex. The Advisor, Donna Schellenberg received the following note from the clients.

Hi Donna ... I received the lost items from Regent Seven Seas today by Fedex. We are very grateful and it is obvious that their after cruise guest relations is of the highest standard. This and the onboard services, vessels and amenities makes RSSC a supplier of choice.
Thanks for your assistance in this matter.
— John & Margaret ~ Calgary, AB
Terri Jo ...
We had an amazing time in Spain! Thank you very much for taking such care and time to plan every detail. It really took the worry out of the travel for us.

We can’t thank you enough for your efforts and recommendations. Spain is a gorgeous place to visit. And we were glad to see so much of it. The pace of the trip was great.

Thank You! We will be in touch to plan our next adventure.
— Danielle and Jean Paul - Burlington, ON
Thank you so much for all the time and effort you put into planning our honeymoon.
Everything was perfect!
— Courtney and Justin ~ Calgary AB

Hi Terri Jo,

Thank you! We had an AMAZING trip!!! We loved Spain so so much, but Portugal was by far our favorite! Specifically the town of Porto! The tour was great, we would highly recommend it. The highlights of the tour were a flamenco show in Barcelona, running of the bulls in Pamplona, and a pintxos crawl in San Sébastien, and seeing the Harry Potter inspirations in Porto! Malaga was beautiful and very much my speed. Great beach and the hotel was lovely. We did a hop on hop off there and loved it. All our transportation was perfect!
As always, thank you thank you for all you’ve done! You make travelling so easy for us, and we are super thankful for all the memories we’ve got to make travelling together.
We’ll be call you again this year, we’re thinking the Balkins next summer!
— Jillian and Jessica ~ Calgary AB
Hi Brenda (Baer)!

First of all thank you for everything.
Your plans were so precise and because of you we had a trip to remember forever!
Cassis was my favorite place on the whole trip. Simply divine. Food, ocean and the chateau rooms and property are pretty fantastic. It’s a great place to walk and shop and the fresh seafood is out of this world. Should have stayed here longer.
Paris hotel was perfect for the night. Clean , AMAZING BREAKFAST (best of whole trip) and easy to get in and out!
Perpignan hotel was wonderful, on a beautiful beach and easy breezy and a close 5 min walk or drive to a ton of restaurants, shops and seaside cabanas - had a great day at the beach!
Also the business class pods were great - loved that!!!

Thanks again for everything!
— Kelly & Family ~ West Kelowna, BC
Terri Jo

Absolutely incredible (Israel) experience. We are a little jet lagged and tired - it was fantastic.
— Gary and Karen ~ Calgary AB
Bev (Cockle) – thank you for updating us on this – I have had numerous phone calls from friends and family who are worried about the situation. This, right here, is why it is so awesome to go through a travel agent – and especially, you, Bev, because I know you have a deep concern for your guests!
— Parent of school group in Japan during 2018 flooding
Well done Ashley”

We booked our cruise through your office, and things were going well until we tried to do our Air Canada check-in. Despite having booked the flight and selected seats in July 2017, Air Canada re-assigned me to a seat that was on the opposite side of the aircraft and 6 rows back from my wife.

We complained bitterly that this was totally unfair so Ashley, with the assistance of your BDM, took up the fight with Air Canada on our behalf and within 6 hours, we had our original seats back.

We commend her tenacity and perseverance in challenging Air Canada to do right by customers. She is a credit to your organization and we are grateful to have her on the file.
— Larry and Maria ~ Calgary, AB
You are so awesome, I greatly appreciate how you always help me with my travel requirements.
You are simply the best!!!!!!!
— Rebecca - Kelowna, BC
Hi Ashley,

It was nice to get your note upon arrival. Our return flight was much more pleasant than outbound. Thank you for “going the extra mile” with United. I have just received confirmation of our refund and the additional points. It’s a step in the right direction, for sure.

Hawaii was lovely as always. Keep up the good work.
— Patricia & Oswald - Calgary, AB

Dear Terri Jo,

We just wanted to commend you on the planning and execution of our trip to Kenya and Cape Town. The trip was very well orchestrated with not one hitch!

The tours that were arranged for us were all excellent. Our guides were very knowledgeable and personable. We had fun with all of them and were met at every stop by helpful, friendly people. It made our travels so much easier to have someone meet us at airports and guide us to our next destination or flight. Our guide through the safaris, Ken, was tremendous. He really knew his animals and certainly made our safaris very enjoyable. Accommodations were great as was the food in Kenya. Our hotel in Cape Town was wonderful. It was in the ideal location.

I can’t think of anything that could be improved upon! We look forward to working with you and Travel Time in the future.
— Lynda and David - Parker, CO
Hi Brenda (Baer),
The Portugal experience was amazing from start to finish. We saw and did lots. The seahorse swim was amazing ... one of life’s highlights.
Thanks so much for all your help.
— Marilyn and Robin - Princton, BC
It is our intention to use Travel Time when we do book the cruise. We have always gotten excellent service from Travel Time and will continue to use you.
— Gerald - Windsor Junction, NS
Terri Jo ...
I want to say thank you, thank you, and thank you!!!!! We had an amazing time!!!!!!
The voucher for the lounge at Winnipeg Airport was an amazing touch to start out an amazing trip!
Our suite was PERFECT!!!!!! Room #8051 exactly were we wanted to be!!!!! Thank you thank you!!!
Chad and I both agree that we want to go back but for 10 days!
Thank you once again Terri Jo for another amazingly wonderful vacation!!!!!
— Carla & Chad - Thompson, MB
Hi Heike,
It was an absolutely wonderful vacation. Thank you so much for your excellent travel planning service. This trip was a wonderful opportunity to recover and re-energize.
— Thea & Toni - Calgary, AB
Hi Ashley,

Thank you so much for all your help with our trip to Ireland and Moncton in July 2017. It was superb! Great hotels, wonderful sights to see, and very fine dining.

We enjoyed ourselves immensely, and highly recommend you and Travel Time for arranging our trip.  We especially enjoyed the day tours with Gerard Scott.
— Emmet & Beth - Calgary, AB
So appreciate your attention to detail and thoroughness!
— Thea ~ Calgary, AB
Hello Lorilee ...
We want to take a few minutes to let you know about our experience in the Middle East, thanks to your arrangements.

As you know, we entered into this adventure both being disabled. To make this trip possible, we asked friends to travel with us and with the assistance of the tour drivers and the guides, we made it through, without incident. We had wanted to go to these countries and had anxieties around the safety issues. We also had what seemed like a large list of historical sites that appeared too many to be seen in a short holiday.

Thanks to your skills, our list was completed and topped up with many additional features, we were not aware of.
— France & Kenneth ~ Calgary AB
Hi Brenda (Baer) ...
I don’t think that I gave you an update on our trip. It was probably one of the nicest vacations that we’ve had. All the flights worked great and the weather was wonderful in each location.
Barcelona was so much fun. The hotel was located right in the middle of everything. Beautiful rooftop bar and we were able to watch the big festival parade from there. The visit to the Montserrat organic winery was great!
Our hotel that you booked in Stiges was spectacular. Ocean view was crazy and we would love to return. And then came San Sebastian. Amazing countryside and food. Our hotel was beautiful with a view of the ocean each morning. Definitely would like to return and explore more of the villages along the coast and some of the rural areas.
Then on to Amsterdam…..fun times, so busy and full of people. The hotel you booked us was great and a nice location.
Thanks for all the wonderful connections…..it all worked perfectly.
— Cathy & Greg ~ Kelowna, BC
Hi Lorilee,

We are finishing our last evening in Aswan before flying back to Cairo. I wanted to send an email to compliment the guides and staff of the Egypt tour company you suggested. They have made arrangements so that my handicapped parents have been able to see all of the sights even in a wheelchair! Today Hassan even arranged to get Fran’s wheelchair into board a boat to see the Temple Philae and up a small sandy path to a Nubian house.

They are so happy with the trip so far and we are having a wonderful time in Egypt.
— Ron, Shelia, Ken, & France - Calgary, AB
Terri Jo ... Thank you so much! What an amazing time I had with the most wonderful group of single ladies and others! Just wonderful excursions, food, wine, champagne and sites.
Thank you for everything Terri Jo! You made this happen for me!
— Carole - Orleans, ON
Hi Brenda (Baer)

Thanks for the email, we had the most amazing time! Hotels were absolutely perfect…great locations and beautiful! I would recommend both places to visit & stay!
Thank you for helping us, you did a great job!!!
— Tara - Westbank, BC
Hi Terri Jo,

I want to thank you for helping us book our trip. We had a wonderful time. The Heathman and the Kimpton Palladian were great choices in Portland and Seattle. We particularly loved the Kimpton.

Salmon fishing was amazing, JP and I caught three huge salmon. The wine tour was great and we got to see the diversity of the different types of wineries. The waves at cannon beach had gorgeous views and visiting there was wonderful.

Thanks for everything, we can’t wait for our next trip. Looking at Spain in August.
— Danielle & Paul - Burlington, ON
Brenda (Baer) .... we’re back...😎 but 😢... sad to leave ....
OMG had a most wonderful time .... was the BEST...BEST...BEST...😊 LOVED the SUITE!! Treated so very good..they made us special Hawaiian Wedding Lei’s for our SPECIAL 50 DINNER ... in a private gazebo. They called it “HAWAII FIVE O” LOL, and gave us a card with special greetings too. Just can’t say enough good about the whole affair. Staff very attentive .... we would never stay anywhere else in Maui!
Thank you so much for the assistance, Brenda, so very appreciated. Any suggestions for Kauai?
— Margaret & Don - Westbank, BC
Hi Kay,
We had pretty good weather during our 7 days cruise. We enjoyed seeing the ice capped volcano mountain and glaciers from our balcony. Really beautiful scenery. Love watched whales and sea lions jumping on cold ocean during our tour. Lots of food and tried out different specialty restaurants on boat.
Thank you for your well organized arrangement and talk to you soon.
— Cindy & Barry - Calgary, AB
Hi Dorothy ...
What an amazing cruise – ports were great & of course, the Panama Canal was jaw dropping!
We loved the smaller “Oceania” ship & met so many people.

Auckland/Australia & are wanting us to come as well, so could you get info for us on our next cruise? Already excited about going on another cruise!!
— Doreen & Martin - Calgary, AB
Thanks for the follow up, Terri Jo.
The service I received from both you and Donna was exemplary - thank you so much for your timely, professional service.
— Pam - Calgary, AB
Hi Colleen

Thank you for arranging the airfare and hotel for me, I’m very appreciative and grateful.

In regards to the hotel, I don’t think I could have chosen a more perfect place. I viewed the gallery and it suits me to a tee. It is like you knew my personal preferences and style. The hotel location and timing is perfect as well as there is a Zydeco festival taking place on June 24th and 25th at Louis Armstrong park across the street. FYI –Zydeco is my favorite music…..

So glad I contacted you…
— Ken - Calgary, AB
Hi Brenda (Baer) ... we had a wonderful time thank-you…the resort was beautiful…amazing layout of pools and amenities. The service was amazing…

The specialty restaurants never had much of a wait, and the level of service and presentation was fantastic. The performances were also of a higher level than most resorts.

Our main purpose on these type of vacations is to relax and read by the ocean, but with my husband being fairer we need shade, so we really appreciated the attendants at the beach who find a spot for you no matter what time of the day you arrive. We’ve been at resorts that if you weren’t out at the beach very early on there was no getting chairs under the palapas.

The only resort that we’ve been to in this area that comes close in comparison was the Excellence, which we haven’t been to in quite a few years. The beach was lovely as you said and the resort was definitely a great recommendation, we liked it very much!

Many thanks Brenda…
— Connie & Ward - Kelowna, BC
Thanks Terri Jo,
you have been amazing to work with & in customizing everything for us.
— Cheryl - Calgary, AB
Hi Brenda (Baer):

All was amazing! We had a wonderful vacation, 10 days was LONG & perfect. The resort was over the top beautiful, we had a great location to the pool/beach. Beach was beautiful, I would go back anytime!

Thx for all you do for us, we really appreciate your time & patience.
— Tara T - Westbank, BC
Good Morning Terri Jo

Thank you so much for arranging our seat assignments. And, for registering Kaden in the Kids Club, he will be excited about that. When you say Excellence in Travel Service, you and your company can be proud of the logo cause that is exactly what you do. Again thank you for arranging all of our travel requirements!! You are the best!!
— Judy - Cypress County, AB
Hi Brenda (Baer),

I have to say, that was soooo much fun. Everything couldn’t have been any better. From the flights to the ship, everything seemed to just click.

The ship was very lovely. We loved the smaller size and our suite couldn’t have been nicer. The ship’s crew were so accommodating and nice and we loved the fact that all the beverages were included. Everything was simply first class and we would highly recommend Paul Gauguin and this itinerary.

French Polynesia is simply beautiful!!! Not throngs of people either so that was really great.
— Gord & Shelley - Vernon, BC
Hi Brenda (Baer),
We really enjoyed our time in the Algarve. Thank you for everything you did to make this a great holiday. Great times and wonderful memories were made.
— Daphne & Cliff - Kelowna, BC
Hi Terri Jo!

I’m writing you on behalf of Jessica and I to say THANK YOU SO MUCH for all of your help with our Europe trip. We had an amazing time. Everything you helped us with made the trip so much smoother, from our flights from Germany, extra 2 nights in Greece, the hop on hop off tour, and the Greek island tour.

Jess and I loved the hop on hop off. The Greek archaeological museum was spectacular, Jess and I could have spend days there. The Greek island tour was amazing. The company was so well put together and the islands were amazing. The Med Escape tour we went on was awesome too. The highlight for Jessica and I was definitely the Amalfi coast. It was so beautiful we could not believe it.

Thank you again so much for everything and I so apologize for how long it took us to send this. We really had the trip of a lifetime. We’re going to give you a call after Christmas, we are ready to start planning our next trip!

I hope you have an amazing holiday season, we will talk to you soon!
— Jillian - Calgary, AB
Hi Terri Jo,
Well, we are home and wanted to let you know that the trip was great.

The Beresford Hotel in Ireland was very nice. The breakfast had good variety of cold and hot food and the staff was helpful. We loved Spain! Barcelona was fantastic, gorgeous buildings and wonderful food. Our hotel, was excellent and we all had a fabulous time on the wine tour and at the monastery in Montserrat. It was quite spectacular! Our final stop in Llafranc was outstanding. The hotel was located on a hill with a magnificent view of the Mediterranean.

Many times during the trip we said how much we appreciated all of your planning and how smoothly everything was unfolding. The trip was absolutely stress free and exceeded our expectations. Thanks again for all of your hard work. We have given your name to several of our friends so you can expect some more calls from Ontario!!

Talk to you when it’s time for the next trip!!
— Christine - Ancaster, ON

YELP Review we wanted to share ... 

Hi Terri Jo,
We just got home from our trip. I could not go to bed before sending you a thank you note.

Thank you for arranging our trip so perfectly. Our 25th anniversary celebration was absolutely the best holiday ever. Thank you for all of the ground connections and extra tour guides, providing private tours. We quickly got oriented, never worried about even a single detail. Our biggest problem was weight gain and I don’t mean suitcases! The cruise was amazing, of course. Prague and Vienna were so memorable. I will send you a couple of our favourite pictures!

Thank you again. We really appreciate your expertise and care.
— Jeni & John, Ottawa, ON
Hi Terri Jo
Our trip was one of the best ever!! All flights, accommodations, tours were awesome!! Weather, could not have been better...late 80’s and into the 90’s in Fairbanks. Did not have any rain the entire time we were away. The land tours, scenery was breath taking and we saw lots of animals on Denali tour. Can’t say enough about the glacier!!! Calm water so we got very close, blue sky and mountains in the back ground. Captain of the ship said it was the best viewing this year! I got lots of great pics. We had lots of fun on the ship, first ship cruise for us and couldn’t believe how big it was and how much food there was!!! Meals were awesome and our anniversary dinner was wonderful!! So accommodating. We had lots of laughs, the group we traveled with were great.

It was you that made our holiday so complete. Your detail to everything was perfect. Thank you for everything!!! We will have to start thinking of our next adventure.
— Judy & Blair - Cypress County, AB
Hi Terri Jo:
I had a fabulous trip. The hike (Inca Trail) was out of this world – so beautiful but very difficult. The hi-light of the trip without a doubt. A real sense of accomplishment and I did stop to smell the flowers through the huffing and puffing. No altitude sickness for either of us.
— Donna - Calgary, AB
Hi Terri Jo:
We had a great time! Everything went smoothly! The land tours were excellent and we had a great guide. The cruise was amazing! The weather was fantastic! It was 90 degrees in Fairbanks! We were able to see Denali both days we were in the area which only happens 20-30% of the time. You did a great job of organizing the trip for us and ordering great weather! Thank you!
— Kathy and Clare - Medicine Hat, AB
Dorothy ... A huge bouquet (of thanks) for your dedication to our travel adventures, your integrity, and your friendship.
— Darshan & Diana - Calgary, AB
We just wanted to take a moment to commend one of your outstanding employees, Kay Jones!
Once again, Kay has gone above and beyond to assist us, this time with the sad passing of a close family member in Budapest while on vacation. Kay understood the urgency in our request to get two family members over to Budapest to assist with everything. Within an hour, flights were booked and again on the flights home Kay arranged flights within an hour of the initial request. During all communications, Kay provided as many options and information as possible and we honestly could not have done this without her. She made a very sad and stressful situation smooth . We are forever grateful to Kay and Travel Time.
Kay, you are an angel!
— John & Lisa - Calgary, AB
Hi TerriJo,
Our trip was wonderful! Your in-destination supplier provided really excellent service in every way. Both the Moscow guide and the St. Petersburg guide were amazing, both very nice and extremely well-informed. It was great having them meet us at the airport and train station and to drop us off. It was all very smooth and all the touring arrangements went very well. Of course the two stays in the Four Seasons hotels were lovely, especially the Moscow hotel. We had a beautiful large suite and the whole hotel was very modern and up to date in every way. The St. P’s hotel was nice too but it was a little dated and the room was smallish but it was very comfortable.
The train between the two cities was a really good idea as we were able to see the lovely forests and small towns along the way. It was like an airline business class arrangement, with a nice meal, drinks ... and slippers!
We all felt that the choice of things to do and see in both cities was good, but I would like to have had more time in the Hermitage. It and the Winter Palace hold a HUGE amount of art and artifacts and we were exhausted just doing what we did, but It could have been longer.
So...it was a success! I feel as if we not only had a marvelous holiday but also we all had a crash course in Russian history and art. I’d love to go again!
Thanks so much for your excellent arrangements. We will be in touch about further trips!
— Paricia & Andrew - Ottawa, ON
Hi Terri Jo,

We had a fantastic time in Costa Rica. The flights went well, our villa was huge and the pool was clean. The service was great and the breakfast was delicious. There was lots of wildlife - monkeys, snakes, iguanas and birds - so it was like our own private jungle. The yoga was great and Greg enjoyed the local surfing.

I thought Costa Rica was a great place for a baby. We obviously had to ensure Kate was protected from the sun and didn’t spend too much time in the heat, but otherwise it was an easy place to bring a baby. Kate was a huge hit at the resort - the staff fell in love with her as did a few waitresses at local restaurants.

The rental car worked well - I’m glad we had it. It was pretty hot there so it was nice to have it for what would otherwise be a 15 minute walk into town.

Thanks again for everything, Terri Jo - you truly are the best!
— Julia, Greg and Kate - Calgary, AB
I’m so glad we involved you to book our tickets. It was nice to have a back-up during a very stressful time. Thank you, Penny, for your kind words and for re-booking our flights. We are home safely.
— Trudi & Len, Calgary, AB
Terri Jo,
Thank you for the wondrous trip you planned with us (to Africa) - the accommodation, transfers, flights, hotels, locations, tour guides - all fabulous.
We had a magical time - just seeing zebras and giraffes on the grounds in Victoria Falls was wondrous …….
Your card arrived shortly after my return and that was very thoughtful of you and appreciated.
— Cydney, Saskatoon, SK
Hi Terri Jo:

Just wanted to let you know that our vacation in Hawaii was absolutely fantastic. I would return to Maui in a heartbeat, and plan to do so again in the future for sure.

The Condo was beyond our wildest expectations, and we were very fortunate to have a 60% ocean view and 40% garden view. The balcony was always sheltered from the sun, which was great for sitting outside at any time of the day. I’m sure (we) saw whales every day. The resort staff are friendly and the grounds always so well groomed

Thanks so much, Terri Jo, for your usual attention to details and providing us with a wonderful family vacation.
— Anne M - Bedford, NS
Hi Brenda
One of the best trips. RIU Santa Fe was very clean, posh. Food was fabulous . The workers were very friendly and it was spotless everywhere. We went on a great boat ride, tour of the town and also parasailing. Excellent flight with food and movie! Would go back again.
— Marion - Mitchell, ON
Hi Terri Jo,

Thank you so much for setting us up with a most fabulous trip to Mexico!!! We have not got one bad thing to say about it! The Bahia Principe Akumal resort was fantastic and the food was outstanding. Every person who worked there always wore a smile and were always eager to help out. The rooms were so nice. We have never been on an all-inclusive before but I think we may be hooked!

Thank you for EVERYTHING! Can’t wait to contact you regarding our next vacation!
— Glenda and Derrick - Sherwood Park, AB
Hi Brenda
We just returned from Los Cabos Mexico. RIU Santa Fe was beautiful, our ocean view from 3rd floor room was breath taking. Let others know that water shoes would be good to take, as beach sand is course and sharp on bare feet.
Overall a great trip - thanks to you and Travel Time Inc.
— Bill & Joanne - Woodstock, ON

dream come true to see Hobbiton and get to jump everything in Queenstown thank you for knocking another one off the bucket list (mine at least:)

let me know if you have any questions we appreciate you helping us so much
— Seonaid & Glen, Calgary, AB

Good Morning Lorilee,

We just wanted to send you a quick note of thanks for the amazing job you did of organizing our Mediterranean cruise and shore tours. Having never been on a cruise or to Europe, Larry and I were both excited and a little anxious about our trip. Friends who had previously booked a cruise through you, assured us that we did not need to worry! They were right!

The cruise with Princess was fabulous! Everything was perfect from the rooms you selected on the ship to the shore tours for our group of 6. You made sure that all our paper work was in place and you were always available and patient to answer our many and varied questions. The private shore tours you booked for us were tops. My concern was always getting back to the ship because we were told that the ship does not wait if the private tours return late. No problem! Every tour guide and driver was knowledgeable, friendly, english speaking and conscientious about getting back to the ship.

In Amsterdam, the dinner cruise tour canal and tour outside the city were excellent.

Thank you for helping us have a trip of a lifetime.
— Pat and Larry ~ Edmonton
Hi Brenda:
What a wonderful holiday!
London is the most amazing city Randy & I have ever been too, So much history!
So much architecture ~ Beautifully built ~ So Awe inspiring! Truly remarkable...
The Castles, The Churches, The Pubs! WOW!!!!!
We absolutely LOVED the hotel ~ Our room was more than we could have imagined, the staff were delightfully friendly, helpful, and attentive to every detail... our morning breakfasts were scrumptious.
Thank-you Brenda, and Simon too, for creating a memory that will last our lifetime!
Cheers to both of you!
— Gwen & Randy ~ Kelowna
Good morning Terri Jo,

This email is long overdue, but I wanted to say a big THANK YOU for choosing the perfect Island, and Resort for our stay in Maui. From your recommendation on where to stay, the PERFECTLY organized planning package you put together for us, transfers to/from, the follow-up service, etc., etc., etc., you really did help to make our vacation even better! We will definitely be contacting you again for our next vacation; your expertise is worth every penny.
— Dave and Debbie B
We are home and our holiday was wonderful !!!! The tours that you set up for us in Amsterdam and Budapest were great. Taking the two extra days in Amsterdam was so well worth it. Our tour guide was great, he took us all around Amsterdam and showed us all the highlights and then out into the country to small villages. Beautiful country. Our hotel was very nice and enjoyed our stay there. The tour guide in Budapest was a lovely and very knowledgeable lady. She took us to many of the highlights of Budapest and also to the old town.
Our hotel was beautiful and all this is a big THANK YOU to you.
The Viking cruise was so nice and the tours that they had setup were very interesting. To see the history was amazing. The crew on board could not do enough for us and our meals were so good. Traveling along the Rhine river was beautiful - so many castles to see and the country side is so beautiful. It was sure something to experience going thru 68 locks.
All in all our trip was great. Thank you for all your help, you made our trip one that we will always remember. Take care and we will talk to you again when we plan our next exciting adventure.
— Blair & Judy R.
I will heartily second everything Jen said so eloquently below. This was one of our best vacations ever, and I’m expecting we’ll be back. Thank you for all your invaluable work on our behalf. It meant a lot to me that I could just enjoy the trip, knowing you had so capably worked out all the details beforehand.
— John B.
Thank you for everything. This holiday is one for the books!
The wonderful bottle of Prosseco (my fave) and chocolate strawberries for our anniversary were both such a lovely surprise.
The Fairmont has completely spoiled us for any future vacations. Their attention to detail, professionalism and friendliness were all genuine and so completely enjoyable.
It is expensive in Bermuda, to be sure. The complimentary breakfasts from Travel Time saved us a lot of money. Thank you. We used the credit dollars towards our very decadent bill. Thank you again!
We had our anniversary dinner at a resto called the Waterlot. The food and service were impeccable. We would highly recommend it and intend to add our voice to Trip Advisor regarding the fabulous evening we enjoyed at their fine dining eatery.
Speaking of Trip Advisor, is there a site to recommend our incredible Travel Agency? Please let us know if there is such a thing - We definitely want to register client super-satisfaction.
We laughed this morning when our alarm awoke us in time to go down to the beach, one last time. However, the rain had moved in and forced us to have a leisurely breakfast which prepared us for the chore of packing.
During one of our outings from the hotel, we had a lovely older Bermudian taxi driver. He told us that Bermudians were praying for rain. I asked him if it would be possible to have Bermudians pray for the rain to start on Tuesday. In his wonderfully deep voice that was obviously familiar to praise, and one hand raised to the heavens, he said - “that could be arranged”. And, apparently God heard their prayers and my hopes of having a sunny holiday.
Thanks for everything Terri Jo. We loved this holiday.
— Jeni B.
Dear Terri Jo;
I don’t know where to start to thank you for the amazing job you have done to make our river tour complete. The accommodations you made for us were over the top. The hotel in Budapest was fantastic and we all were glad we did not stay in the Mariott . You have made a wonderful trip truly amazing. Everyone was very pleased with everything you did for all of us. We are talking about the Alaskan cruise next year and I know for a fact we will be booking everything thru you.
From the bottom of our hearts thank-you.
— Randy & Shirley R.
Thanks Colleen!

You have been super amazing with all of this and I am so appreciative of everything you have done! I could not have done any of this on my own. Kathy was right! You are a travel angel!! ;)
— Sharon L.
Hi Terri Jo,

A few years ago now you had set up our hockey teams trip to Vegas for a tournament and I was amazed at the level of service you provided. I have kept your card in my wallet ever since that trip and now want to book travel through you ... and to say thank you for the hand written card upon our arrival back in Calgary. I thought that spoke volumes about you. (:
— Ozan O.

Below is a "thank you" that was sent to one of the Italian suppliers we use for "in-destination" travel.  We find that by using local suppliers within their own countries, we can provide more value and a better experience for our clients. 

Hi Stefania ...Tomorrow we leave in the morning and we will all be home in different parts of Canada tomorrow night. We have had a fabulous time in Italy and are all so happy to have made this journey together. Many thanks for your attention to us and many services. It has made for a wonderful trip.

Please thank each of the people who have assisted us again and say how much we appreciated their friendliness, professionalism, wonderful English, and expertise. Annalisa, Pasquale, yourself, of course, thanks to each of you.

Jane and I thought the winery we visited was fabulous and that the young woman-Nicola- was a young star! We recommend that winery to you for future customers.

Many thanks.
— Jill, Maurine & Jane
Terri Jo ... Had a great time on trek Peru and islands Ecuador. Great organizing. All worked out great. The island tours were a little slow for the 4 of us and we could not do our own thing due to all the restrictions on and around the islands. It was good to rest on the boat after the trek anyway. Did some great snorkeling. Thanks again.”
— Monique D.
Renzo and I would like to thank you so much for your dedicated work in making our Italian vacation exquisite. Every place we stayed in was amazing. We were thrilled with all of our accommodations. You are the best! Many of my friends here in Hamilton want your name!!!!!

I think my favourite was Terra Di Baccio, in Greve. I will send a few photos...the father and daughter who ran this farmhouse were wonderful. They allowed us to have an outdoor BBQ and were truly available for anything....we loved it there. The property was from a movie! The walk to the city was a treat.

I must say the Palazzo in Sienna was my 2nd favourite simply for the extravagant rooms and the Frescos on the ceiling. I am glad I had my IPad to take some video! The garden there was exquisite to sit out and share a bottle of wine. Renzo had his 56 th birthday there!

OK so thirdly, our hotel in Venice was top notch....it was our first visit and we were so comfortable there. The rooms were excellent and the outdoor garden they had was lovely to come back to after dinner, and thus share another bottle of wine! The lovely lady who served breakfast was a doll and catered to all of our needs....even Gwen with a sore throat...she brought ginger for home and steeped her a tea.

Just having the smaller details taken care of made our trip remarkable.
— Carol and Renzo
Thank you so very much for all your help once again in organizing both my trip and my daughter Anne Margaret’s trip. You are so quick and efficient and helpful and friendly. I appreciate all you have done for us.
— Alice
Thanks so much for all your efforts Terri Jo. It was terrific and our travels were effortless thanks to you. We’ll see you next year if not before.
— Tracy
Thank you so much TJ. You always make things so simplified . Takes a lot of stress out of our lives. Thanks again!
— Grant and Shelley
We wanted to thank you for the wonderful job you did for us on our recent Regent cruise. From beginning through to the end you were professional, responsive and a pleasure to work with. It was great knowing you were looking at the details to ensure everything went smoothly. All of your personal touches right down to the hand written note welcoming us home was recognized and appreciated. We will definitely use your services again!
— Ben and Janice
We had such a wonderful time. Thank you for all your assistance with this trip to Turks & Caicos. The water was amazing and the hotel was great and thank you for the card when we got home, you are a gem! Much Appreciated.
— Angie
Thank-you very, very much Terri Jo! Your dedication to your customers is amazing. You work harder than anyone that I know!
— Gregg
The trip and wedding was FANTASTIC. Thank you so much for your courteous, and prompt follow ups. Guest services and employees were extremely gracious and wonderful.
— Kelly
Thank you so much for arranging this special trip filled with adventure, thrills, relaxation & discovery; everything we like in a vacation!
— Janice & Craig
Thanks a lot for all your work and preparation for the trip. Can’t wait to plan the next one.
— Brad, Carla & the Kids
The trip was wonderful. Everything went as planned. Thanks for all your hard work!
— Glenda
We had a great time in London, thanks for your help in putting it together.
— Shell
Everything was great!!! No complaints at all, Travel Time did a spectacular job and everyone had the time of their lives, especially George and I. The wedding was beautiful, it was everything I had ever dreamed of and more! Thank you so much.
— Sharolyn
We had a great trip to Seattle! We shopped till we dropped.
Thanks for putting it all together — the girls were impressed with the flights packages when they arrived — so another job well done Terri-Jo!
— Sharon
Our tour of Spain turned out just great. Thanks so much!
— Bev & Eric